Refund policy
Returns & Refund Policy
At Inspired Jewels, we take pride in providing high-quality jewellery and excellent customer service. Please read our Returns & Refund Policy carefully before placing your order.
Replacements for Damaged or Faulty Items:
If your item arrives damaged or faulty, we offer one free replacement provided you contact us within 14 days of receiving your order.
To process your replacement request, you must provide:
- Clear photographs of the damaged or faulty item.
- A photograph clearly showing our Inspired Jewels trademark, branding, or packaging to verify that the item was purchased from us.
Replacement requests submitted without the required proof may be declined.
Returns:
Due to hygiene reasons and because we are a small business, we do not accept returns on any items.
Please ensure you are happy with your purchase before placing your order.
Refunds:
We do not offer refunds for:
- Change of mind.
- Incorrect sizing selected by the customer.
- Personal preference or if you decide you do not like the item after receiving it.
We make every effort to accurately represent our products through detailed descriptions and photographs. What we advertise is what you will receive.
Refunds will only be considered where required under applicable consumer protection laws.
Important Information:
By placing an order with Inspired Jewels, you acknowledge that you have read and agreed to this Returns & Refund Policy.
This policy applies to all purchases and will be enforced consistently. Any exceptions will only be made where required by applicable law.